How to: Outlook Connection

How to connect D3x and Outlook

Connecting D3x and Outlook

Step 1: Go to your Outlook App on your device. Go to "Tools" and open "Get Add-ins" or click on the three little dots and click on "Get Add-ins".

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Step 2: Inside your Add-ins section you will find a search bar. Type in "akin" and click on the "akin AI agent" result which will automatically pop up. 

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Step 3: This will lead you to akin's add-in. Click "Add" to add it to your Email account. Akin's AI agent will automatically be installed in your Email account.

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Step 4: To make it easy for you to access whenever you want to answer an Email, click "Customise" when Outlook asks you if you want this tool to show up in your toolbar.

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Step 5: Click on "akin AI agent", hold it and place it wherever you want it to show up in your toolbar. Then click "Done".
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Step 5: Let's answer an Email together. Open your Email. Then click on "akin AI Concierge". Now all you have to do is to watch the magic happen. 🔮✨
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How to get Akin support?

Reach out to live support chat via the chat option on the Akin dashboard. Alternately, please email


What is a conversation?
A conversation that initiates in response to a user message. Whenever a business replies to a user within the 24 hour customer service window, that message will be associated with a user-initiated conversation. Businesses can send free-form messages within this 24 hour customer service window.
Is there a setup fee for using your service?
No, there are no setup fees or hidden costs associated with using our service.
Can I change my subscription plan at any time?
Yes, you can upgrade or downgrade your subscription plan at any time from your account dashboard.
Is there a minimum contract period?
No, there are no minimum contract periods or cancellation fees. You can cancel your subscription at any time.
What payment methods do you support?
We accept all major credit cards, including Visa, Mastercard, Apple Pay, Google Pay and Crypto (BTC, ETH, USDC)
Do you charge any commissions of bookings for the booking engines?
No, we do not charge a commission on bookings for the booking engine (Studio) we only charge a monthly subscription fee.